# Bijnes.app + Bot > Bijnes.app gives an independent merchant a customized online store. BijnesBot helps the merchant build and manage it through WhatsApp. The product supports one connected merchant journey: 1. Bring customers from Google, Instagram, WhatsApp, shared links, and other digital channels to the merchant's own Bijnes.app storefront. 2. Keep enquiry, product, price, and customer context together so the merchant can follow up and confirm an order. 3. Manage shipping, tracking updates, and post-order customer service without losing context. BijnesBot is the merchant's private business partner on WhatsApp. It helps create the store, remembers open work, prepares updates, and asks for approval before consequential actions. It does not replace the merchant in customer conversations. ## Start here - [Build a store with BijnesBot](https://wa.me/919900511063?text=Hello%20BijnesBot!%20I%20want%20to%20build%20my%20store%20on%20Bijnes.app.%20Please%20guide%20me.): Opens WhatsApp with a prefilled setup request. - [How it works](https://bijnes.app/how-it-works): Explains the customer, merchant, BijnesBot, storefront, and Shiprocket relationships. - [The Bot](https://bijnes.app/the-bot): Explains how BijnesBot helps merchants and answers approved investor questions on WhatsApp or through authenticated agent-to-agent tasks. - [Pricing](https://bijnes.app/pricing): Shows the monthly plans and explains separate shipping charges and pilot credit. - [See the Seed Store](https://divneetturbancenter.bijnes.app/): Shows the customer-facing shopping experience. - [Merchant login](https://console.bijnes.app/login): Opens the private merchant workspace for an enrolled operator. ## Canonical information - [Bijnes.app home](https://bijnes.app/): Product overview and pilot signup. - [Sitemap](https://bijnes.app/sitemap.xml): Canonical indexable URLs.